Refund & Cancellation Policy

Last updated: 25 October 2026

Cancellations

You can cancel an order for a full refund any time before it is dispatched. Call +91 70890 08823 or email info@nakodafoods.com with your order number. Once dispatched, orders cannot be cancelled because our products are food items.

Damaged, wrong or missing items

If your order arrives damaged, tampered with, or with a wrong or missing item, contact us within 48 hours of delivery with your order number and photos of the package. After checking, we will send a free replacement or issue a refund.

Returns

For hygiene and food-safety reasons we cannot accept returns of food products that have been delivered in good condition.

Refund timelines

Approved refunds are made to the original payment method through Razorpay within 5 to 7 working days. Your bank may take a few more days to show it.

Failed payments

If money was deducted but your order was not confirmed, the payment is checked automatically. If it cannot be matched to an order, it is refunded to your original payment method.

Contact

Nakoda Foods Marketing Pvt. Ltd.
P.K. Bandhu Campus, Gram Bank, Dhar Road, Indore 452002 (M.P.)
Phone: +91 70890 08823 · Email: info@nakodafoods.com